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Payment & Shipping
Last updated January 2009
Paypal [Visa, Master or Amex]All online Credit Card / Debit Card transactions at metoyoubears.com.au are done through PayPal. This is a safe, secure, and efficient way to purchase online. Over 12 million people are registered through PayPal and it is used by millions on ebay.
Paypal accepts Visa or Mastercard and AMEX credit cards. You can also pay using your paypal balance if you are a Paypal account holder. WE DO NOT STORE ANY CREDIT CARD DETAILS ON THIS SITE.
Currently by default we only accept Paypal, however we can arrange of alternative payment method if necessary. Following payment method may be offered if requested:
- Internet bank transfer to our business account,
- Bank deposit to our business account,
- Bank cheque made out to our business name,
- Money order issued by Australia post » made out to our business name. Please contact us » if you would like to pay with any of these options.
Shipping Process
- All orders placed online will receive a "Pending" acknowledgment.
- All confirmed orders will receive an "Processing" acknowledgment indicating that the order is processed and you will receive an email confirming the status and tracking information ».
- There is no minimum purchase required.
- Not all goods sold are exchangeable*.
if Items that are faulty or shipped to you in error
- We ask that you contact » us by email or fax within 7 days of receiving the goods, and we reserve the right to ignore any claims made after this time.
- We will provide you with a full refund or exchange.
- We will also cover your return shipping costs.
- Items must be returned in their original packaging and via the shipping method that we specify.
if Clearance Items
Please note that clearance items cannot be returned, as they are offered at a greatly discounted price and will not be restocked.
All Other Returns
- We require that you contact » us by email or phone within 7 days of receiving the goods. Please include your reasons for return, so that we may better serve you in future.
- Items must be returned unused and in their original packaging.
- We charge a 10% restocking fee, and we cannot refund the return shipping costs.
Shipping:
We offer FREE Shipping Australia wide.
International Order:
We offer $25.00 flat rate World wide shipping, Please contact us » before you place your order. Please allow 12 to 20 working days to receive your item.
Delivery
Recipient's address must be correct and customers are advised to ensure that someone is there to receive the products upon arrival. A maximum of 10 to 15 working days will be required for the arrival of products upon confirmation of payment. For more information please contact us »
Cancellation of Order
Cancellation must be made before payment. No return or refund of products are accepted if you just wish not to buy after payment & shipping.
Disclaimer
Me to You Bears reserves the rights to reject any order. For more information please read Terms & Condition »
*Following conditions apply:
If you disagree you can return item within 7 days of purchase. We will refund you the item cost after we receive the goods from you. The goods needs to be returned in perfect conditions without damage to any items or packaging. The postage cost is not refundable.
If you disagree you can return item within 7 days of purchase. We will refund you the item cost after we receive the goods from you. The goods needs to be returned in perfect conditions without damage to any items or packaging. The postage cost is not refundable.
Advertise HereAll articles and designs on this site are copyright of Me to You Bears Australia and New Zealand or used under license and may not be copied or re-produced without the expressed permission. Prices shown are correct at the time of viewing but may be changed without notice.
Me to You Bears Australia and New Zealand Retail Shop is a secure website using 128 bit SSL encryption for all transactions.
Me to You Bears Australia and New Zealand Retail Shop is a secure website using 128 bit SSL encryption for all transactions.